jlive Terms & Conditions — A Complete Guide to Using the Platform

1 General Terms & Conditions

These terms and conditions ("Terms") constitute a legal agreement between jlive ("Platform", "we", "us") and the user of the platform ("Member", "you"). By using the jlive.fun website or mobile application, you confirm that you have read, understood, and accepted these Terms.

These terms may be updated from time to time. We will notify members of any significant changes. However, we recommend checking this page regularly for your own awareness.

Jlive provides services exclusively to adults residing in Bangladesh. Members who access the platform from other countries or regions are solely responsible for complying with their local laws.

• You must be at least 18 years old to use this platform.
• Only mentally competent individuals may register.
• Residents of regions where online gaming is prohibited by law are not permitted to use this service.
• Jlive reserves the right to modify or discontinue any service at any time and for any reason.

2 Account Registration & Verification

To open a valid account on jlive, you must provide accurate and complete information. The name, mobile number, and payment details submitted at registration must be your own — registering with someone else's information is strictly prohibited.

Each person may only register one account. Multiple accounts created from the same device, IP address, or payment method will be automatically detected and all associated accounts may be permanently closed.

• Email or SMS verification is required after registration.
• Identity verification (KYC) may be required before processing large withdrawals.
• To update your account information, please contact our support team.
• Accounts may not be transferred or sold.
• Keeping the login password confidential is the member's own responsibility.

3 Deposit Rules

Deposits on jlive can be made via bKash, Nagad, or Rocket. The minimum deposit amount is BDT 100. Deposits are usually credited instantly, though occasional delays may occur due to payment gateway processing.

Deposited funds may only be used for gaming purposes. Deposits from third parties or illegal sources are strictly prohibited. jlive fully complies with Anti-Money Laundering (AML) policies.

• Always verify the amount and payment number before making a deposit.
• If a deposit is made with incorrect details, contact support immediately.
• Jlive does not charge any deposit fees, though your payment provider may apply their own charges.
• Suspicious transactions may be temporarily held.

4 Withdrawal Rules

To withdraw from jlive, your account must have sufficient balance. The minimum withdrawal amount is BDT 300. Withdrawals are typically credited to your mobile banking account within 3–5 minutes.

Withdrawals must be made using the same payment method used for the original deposit. Winnings derived from bonuses are subject to specific wagering requirements before they can be withdrawn.

• Withdrawals can only be made to a verified payment account.
• The maximum daily withdrawal limit is determined by your VIP tier.
• Withdrawals above a certain amount may be held pending KYC verification.
• The member is solely responsible for any withdrawal requested to an incorrect account.

5 Bonus & Promotions Policy

Jlive regularly offers welcome bonuses, reload bonuses, cashback, and special promotions. Each bonus comes with its own terms, which you should read carefully before opting in.

Bonus wagering requirements are generally 20 to 30 times the bonus amount. For example, a BDT 100 bonus requires BDT 2000–3000 in bets before it can be withdrawn. Full terms for each bonus are listed on the promotions page.

• Each promotion may only be used once, unless otherwise stated in the terms.
• Bonus funds cannot be withdrawn directly — wagering requirements must be met first.
• Bonuses may only be used on designated games.
• Jlive reserves the right to cancel any bonus at any time if misuse is suspected.
• Jlive reserves the right to modify or cancel any promotion at any time.

6 Gaming Policy & Fair Play

All games on jlive are powered by internationally certified RNG (Random Number Generator) technology. This means every game outcome is entirely random — no one, not even jlive itself, can influence the results.

If a technical error occurs during a game (power outage, internet disruption, server downtime), that round will be considered void and the bet amount will be refunded. jlive does not accept liability for any winnings in such cases.

• The use of any software or bots during gameplay is strictly prohibited.
• Colluding with other players to manipulate game outcomes is strictly prohibited.
• Any complaints regarding game outcomes must be submitted to support within 48 hours.
• Game audit reports can be requested through our support team.

7 Prohibited Activities

Certain activities are strictly prohibited to ensure the smooth operation of jlive and the safety of all members. Any involvement in the activities listed below may result in permanent account closure and, where necessary, legal action.

• Creating multiple accounts to collect bonuses.
• Registering using a false identity or fraudulent information.
• Unauthorized access to another member's account.
• Attempting to hack the game system or exploit any vulnerabilities.
• Bonus arbitrage or systematic bonus abuse.
• Harassing, threatening, or defrauding other players.
• Unauthorized use of jlive's brand name or logo.
• Sharing illegal or harmful content on the platform.

8 Account Suspension & Termination

Jlive reserves the right to temporarily suspend or permanently close any account under the following circumstances.

• Violation of any provision of these terms and conditions.
• If false information is submitted during identity verification.
• Suspicious or unusual activity is detected on the account.
• When directed by a court or law enforcement authority.
• If the account has been inactive for an extended period (over 12 months).

Members will be notified prior to account closure and given the opportunity to appeal. However, in cases of fraud or money laundering, the account may be closed immediately without prior notice.

9 Privacy & Data Protection

Jlive takes the protection of your personal information very seriously. To learn how we collect, use, and safeguard your data, please review our Privacy Policy Read.

• Your information is never sold to third parties.
• Payment information is stored in encrypted form.
• Information may be disclosed to authorities when required by law.
• You can request deletion of your data through our support team.

10 Responsible Gaming

Jlive believes gaming should be a form of entertainment — not a source of income. We encourage all members to play responsibly and provide a range of tools to support that.

• Set your own betting limits (daily/weekly/monthly).
• Contact support to request a Cooling-off period.
• Use the Self-exclusion option if needed.
• If you notice signs of gaming addiction, please seek professional help.

For more details, visit our Responsible Gaming View the page.

11 Dispute Resolution

Any dispute between jlive and a member will first be addressed through mutual discussion. Members should contact our support team directly and provide full details of the issue.

• An initial response will be provided within 48 hours of submitting a complaint to support.
• A final decision on complex matters will be provided within 7 business days.
• A third-party mediator may be appointed by mutual agreement of both parties.
• Bangladesh law governs any legal disputes arising from the use of this platform.

12 Right to Modify Terms

Jlive reserves the right to update these terms and conditions, in whole or in part, at any time. Members will be notified in advance of any significant changes via email or SMS.

Continued use of the platform after updated terms take effect will be considered acceptance of the new terms. We recommend visiting this page regularly to stay informed.